Privacy Policy

The Privacy Policy was last updated on 17 September 2025

Kingsbury Kids Club (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information of children, parents, guardians, and visitors to our website [kingsburykidsclub.co.uk]. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following types of information:

  • Personal Information you provide:
    • Parent/guardian details: name, email address, phone number, address.
    • Child details: name, date of birth, medical or dietary requirements, emergency contacts (only where required for our services).
    • Any information submitted through enquiry forms, registration forms, or direct communication.
  • Usage Data:
    • IP address, browser type, pages visited, and general website usage statistics.
  • Cookies and Tracking:
    • Small files stored on your device to improve functionality and analyse website traffic (see section 6).

2. Lawful Basis for Processing

We process your personal data under the following lawful bases:

  • Consent: where you have given clear permission (e.g., for marketing emails).
  • Contract: where processing is necessary to provide childcare services you have requested.
  • Legal Obligation: where we are required by law (e.g., safeguarding, Ofsted requirements, HMRC).
  • Legitimate Interests: where processing is necessary for the smooth operation of our club and does not override your rights (e.g., maintaining waiting lists, improving our website).

3. How We Use Your Information

We use personal data to:

  • Provide and manage childcare services.
  • Respond to enquiries and communicate with parents/guardians.
  • Ensure the safety and wellbeing of children in our care.
  • Keep records required by law and for Ofsted compliance.
  • Improve our website and services.

4. Children’s Data

We only collect children’s personal data where it is necessary for the provision of childcare services. All such data is collected with the knowledge and consent of a parent or guardian.
We do not use children’s data for marketing or profiling purposes.

5. Sharing Your Information

We will not sell or rent your personal data. We may share it with:

  • Regulatory authorities (e.g., Ofsted, safeguarding bodies) if legally required.
  • Service providers (e.g., website hosting, IT support) under strict data protection agreements.
  • Emergency services where necessary to protect a child’s vital interests.

6. Cookies

Our website may use cookies to:

  • Improve site functionality and remember preferences.
  • Analyse traffic using tools such as Google Analytics.

You can find more details about the Cookies we use and provide or withdraw your consent on our Cookies Policy. You can also control or disable cookies through your browser settings.

7. Data Retention

We will keep personal data only as long as necessary:

  • Child records: in line with Ofsted and safeguarding retention requirements.
  • Enquiry or registration data: for up to 2 years if you do not proceed with enrolment.
  • Website analytics data: typically 14–26 months (as set by Google Analytics).

After this time, data will be securely deleted or anonymised.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access a copy of the personal data we hold about you.
  • Request correction or deletion of your data.
  • Withdraw consent where processing is based on consent.
  • Object to processing or request restriction in certain cases.
  • Data portability (transfer of data to another provider, where applicable).

To exercise these rights, please contact us (see section 11).

9. Security

We take appropriate technical and organisational measures to protect your information against loss, misuse, or unauthorised access. However, no internet transmission is 100% secure.

10. International Transfers

If we use service providers outside the UK (e.g., Google services in the USA), we ensure appropriate safeguards are in place, such as UK-approved standard contractual clauses.

11. Contact Us

If you have any questions, requests, or complaints about how we use your personal data, please contact us:

Kingsbury Kids Club
Email: hello@kingsburykidsclub.co.uk
Phone: 07770 134 404
Address: Swan Room, Kingsbury Primary School
Bromage Avenue
Kingsbury
Tamworth
B78 2HW

You also have the right to raise concerns with the Information Commissioner’s Office (ICO): www.ico.org.uk.

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